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Low Memory Warnings on with Windows Mobile 5 Smartphone?

Running low on memory with your Smartphone? Well, you're not alone.  This is one of the most commons problems people seem to have with their device.  So what's the cause? Well, for whatever reason, Microsoft didn't put a limit on the maximum size for IE Mobiles cache files. This means that after a little surfing, you'll start seeing errors about running low on memory.

There are a couple things you can do to minimize this problem.  The first, is to clear your IE Mobile cache files.  Just launch IE Mobile and the push Menu / Options / Memory - then select Temporary Files and press Clear.  You might also want to clear Cookies and History, but they don't tend to add up to much at all.

Once it's cleared, I would suggest moving it out of main system memory and onto the storage card. This will allow it to grow and not interfere with the devices day to day operation. To do this create 3 folders on your storage card: \Storage Card\Temp\Temporary Internet Files and \Storage Card\Temp\Cookies and \Storage Card\Temp\History  Once you have these created, open your handy-dandy registry editor and browse to HKEY_Current_User\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders and modify the key values to match the new folders you've just created.

Another thing you can do is to move the storage of email and attachments out of main memory and on to the storage card. This change involves making changes to the registry, so you'll want to be extra safe when making this change. First thing you need to do is create a couple folders on your storage card. The first folder should be \Storage Card\Mail\ and the second folder should be \Storage Card\Mail\Attachments\  You can call them whatever you want, but I would recommend using the standard names. Once these are created, you'll need to edit your registry.  Open your favourite Windows Mobile registry editor and browse to HKRY_Current_User\Software\Microsoft\MAPI and create 2 new string values.  The first should be called PropertyPath and should have a value matching the mail folder you created.  The second should be called AttachPath and should have a value matchings the attachments folder you created.  So PropertyPath = \Storage Card\Mail and AttachPath = \Storage Card\Mail\Attachments

It's too bad that Microsoft couldn't have better management of IE Mobiles temp files.  If they could keep those under control, then you wouldn’t need to do any of these hacks. Sad I hope these tips help make your Windows Mobile experience more lovable. Wink

Published Saturday, September 23, 2006 10:40 PM by Mike Temporale
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Comments

 

Darrel Doehr said:

What storage card?  I don't have one listed in file manager.
October 19, 2006 12:40 PM
 

Mike Temporale said:

Hi Darrel,

If you don't see a folder called "Storage Card" in File Manager on your device then chances are pretty good that you either don't have one installed, or it's not functioning. If you do have one, make sure it's firmly seated in the device.
Smile
October 19, 2006 3:28 PM
 

drthompson65 said:

Mike - I tried this registry hack with a MotoQ (Windows Mobile 5 and the Microsoft Security and Feature Pack) and it simply refuses to move the mail.  I've tried hard resets, soft, etc, etc and it always puts the mail under \windows\messaging .  I was able to get the IE files moved without a problem.  I heard rumors Microsoft does not allow you to move the mail on a Smartphone when the MSFP is installed.  Have you confirmed?

Thanks!

Duane

October 26, 2006 8:36 PM
 

Mike Temporale said:

Nah, that's not true.  I have successfully moved mail to the storage card on my SP5m and that has MSFP on it.

I haven't attempted this with a Q - mainly because I don't have one. Wink But it would be my guess that application lock on the device would be preventing this from happening. I don't know what's involved in removing the app lock for the Q or if it can even be done.

Why do you want to move the mail folder on the Q? The Q has lots of internal RAM so you shouldn't be running out of space with it.  If you are, I would suggest moving other 3rd party applications and leave the mail where it is.
October 27, 2006 10:40 AM
 

ld-runner said:

this worked great for me...the first time, Total Commander did not save the edits. So i retried and it was perfect. I even went into Windows\Messanging and deleted everything. Re-synced and everything went onto the card. Very nice hack. Thanks
October 30, 2006 9:50 AM
 

Ben said:

Hi Mike

Thanks for this. Worked great on my XDA IQ. One question though, even though i move all the email to the storage card the pim.vol file still grows so huge it fills the internal memory up. I don't have that many contacts and calandar entries so do you think it is the index of the mail messages?

Hope you can help

Ben
November 28, 2006 4:27 AM
 

Mike Temporale said:

Your pim.vol gets that big? wow.  I don't think it's related to indexing mail or anything. It sounds like something is wrong with that.  Try to remove the pim.vol (back it up first) and then resync.  Perhaps it's corrupted or something.
November 29, 2006 9:35 PM
 

mit said:

dumb question, perhaps. but how does one access the registry on windows mobile 5?
December 12, 2006 7:52 PM
 

Mike Temporale said:

You need to install a registry editor.  There's a number of free ones and some pretty nice ones available to buy.  Check out PHM Editor, or Resco Explorer
December 13, 2006 12:03 PM
 

DaveK said:

This does NOT work on T-mobile Dash. Performed steps exactly as stated, and it is app unlocked and have restarted. When mail is received, it gives a notification and puts the email on the card. But after a few minutes, the email just disappears. It's gone from the email client and gone from the card.  
I deleted the keys and it is back to working fine, just not on the card.
December 20, 2006 12:40 PM
 

DaveK said:

I take it back. It looks like it has something to do with the way gmail does pop3 - and having it automatically check every 15 minutes.  When it would check for mail, it would grab any new mail, then wipe out the previously downloaded mail - whether it was even read or not.
 
I  set up an Earthlink pop3 account and and it looks like it is working perfectly.

Thanks Mike! Excellent tip! This is how it should be.

BTW I tried both pop options at gmail
"Enable POP for all mail (even mail that's already been downloaded)"
And
"Enable POP only for mail that arrives from now on"

One would think that either choice would work.

Is anyone else using gmail pop3 access on a smartphone?
December 20, 2006 3:46 PM
 

Mike Temporale said:

Hey Dave - good to hear that you got it working.  As for gmail, I don't think I know of anyone that is using gmail POP from a mobile device.  For whatever reason, it seems to act weird.  Most people I talk with are using gmail from IE Mobile. Hope that helps a little.
December 21, 2006 12:53 PM
 

Dan said:

Hi Mike,

I am trying to perform these hacks on my Cing 8525 using Total Commander.   I'm pretty new to this, and am having a couple problems.  I first created the folders on my SD card, but when I navigate to HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders, there is only "History", "Cookies", "Cache", and "+Add value+" icons.  I do not know what you mean i should do here when you say, "modify the key values to match the new folders you've just created."

I did not yet try the email hacks, but on reading through i can tell you, i don't have the folder HKRY_Current_User, as i did not have HKEY_Current_User either.  I do have HKCU, which seems to be where i need to go in both cases, as i navigated and found all the folders inside HKCU.

The other thing i can tell so far is i do not know what to do when you say, "create 2 new string values."  Can you explain that any better for me?  Am i able to do all this using total commander?  i would think so but i can't figure out where to learn about that program anywhere, and i've looked.  I really appreciate your help as i am always getting a memory error and need any help i can get in freeing up the internal memory on my PPC.  THanks,

Dan

January 2, 2007 1:21 PM
 

Mike Temporale said:

Hey Dan, the 8525 is a Windows Mobile Pocket PC device, which is pretty different than a Windows Mobile Smartphone. I'm not sure that this hack works on the Pocket PC. As you noticed, the registry keys don't seem to match up. Sorry I can't be of much help on your question - my Pocket PC knowledge isn't what it once was.
January 2, 2007 8:26 PM
 

Mark said:

I've heard this term mention quite often "Smartphone".
So what makes the Blackjack a Smartphone and not a Pocket PC phone?
January 26, 2007 10:33 AM
 

Mike Temporale said:

@ Mark --> When it comes to Windows Mobile devices, a Pocket PC device has a touch screen.  A Smartphone does not. There are other differences between the devices, but this is really the key one. The Smartphone was built around the idea of one-handed use and designed to be a phone first.  The Pocket PC platform has been moving towards the Smartphone model and at some point in the future, you can expect the two to merge.
January 26, 2007 10:59 AM
 

Mark Lefebvre said:

Mike,  I have a Blackjack and my Storage memory is full.  I have no emails on the device, no attachments and the internet caches are empty.  I do sync with my calendar and contacts a number of times per day.  At the beginning of today, my storage memory was only half full.  I can't figure out anything to delete.  Can you help?
January 31, 2007 5:27 PM
 

Mike Temporale said:

That's a good one... I would suggest plugging it into your desktop and browsing around the device to see if you can find any large files.  Perhaps there's a large recording in the voice memo app.  This can happen by accident and you wouldn't even know it's there.  Also, if you've downloaded any apps over the air, they might have ended up sitting on the device and taking up space.  One last thing that I can think of is check your ringtones - make sure they aren't too large as that can really eat up free space.  You should be able to place them on your storage card.  I hope one of those suggestions helps.
February 1, 2007 2:35 PM
 

Christophe said:

Mike, I tried the trick on a Windows Mobile 5 HP iPaq, but it had a strange side-effect :
After editing the registry and rebooting, Windows creates \storage card\mail and \storage\card\mail\attachments folders, but in the main memory. The real storage card is now called "Storage Card 2" !
Did you met that problem also ?
February 2, 2007 8:07 AM
 

Mike Temporale said:

The iPAQ line of devices are Pocket PC based devices.  So I don't know how well this would work for them. The Smartphone platform is different than the Pocket PC in many ways, and it appears that the registry settings for mail appear to be one such difference. Tongue Tied

From what I've seen the "Storage Card 2" effect happens when the storage card is not accessible soon enough during bootup.  So if you've overclocked the device or maybe you have a slower than normal SD card.  That's only a guess - I don't have a Pocket PC handy to play around with anymore, so I don't know for sure that those things would make a difference or not.
February 2, 2007 3:49 PM
 

TB said:

Ok, so this trick appears to work great except for one thing.  There is now data in the mail and attachments folder on my storage card, so it is pointing over there.

However, for some reason ever since I did this my phone is only pulling headers from the Exchange Server instead of full messages like it is set too.  I double-checked the settings, and everything is as it should.  However, I'm only getting the email's subject and sender, not even a full header.

The only things I did today were this hack and connected the device to my PC for the first time (to perform hack)

Samsung Blackjack, btw

Any ideas?
February 7, 2007 1:38 AM
 

Brian said:

This is great; is there a way to make the Cingular Samsung Blackjack look to the storage card for mp3's to make ringtones?
February 12, 2007 12:12 AM
 

Mike Temporale said:

@ Brian - It should already do that.  If you place them on the storage card under My Documents / My Ringtones it should find them.  I'm not using my Dash at the moment so I can't test it to be sure.  But I'm 99% sure it should work like that.
February 13, 2007 11:02 PM
 

Mike Temporale said:

@ TB - That's a new one.  I haven't seen that happen before.  Has there been a change on the Exchange server? Things are a little different when using Exchange. I wonder if this is a side effect of moving your inbox with Exchange. Tongue Tied
February 13, 2007 11:04 PM
 

laytoncy said:

TB: My T-Mobile Dash currently has the same problem.  I receive the email with Sender/Subject only but I can't find the contents of my emails anywhere on the phone.  Also, I didn't install/perform this hack.  I found this site/comments via google looking for answers to my problem.  Have you figured out what's wrong?
February 15, 2007 6:42 PM
 

Mike Temporale said:

Ok, Give me some more details and I see if I can find an answer for you guys.  It only downloads the header - when viewing the message can you select to download the entire message? Will it download? How many accounts do you have setup? Are they all doing this or just one? What kind of account is it - Exchange, POP, IMAP? Does a soft reset (rebooting) fix it?
February 15, 2007 9:23 PM
 

laytoncy said:

I'm using a T-Mobile Dash and it's not really getting the header just the sender/subject.  I have my account set to download the entire message so there's no option to download the message (it's greyed out).  This is my only email account and it's a POP account.  I have an Outlook/Exchange account on the phone but I stopped syncing it and don't use it anymore but as far as I know the info will always be in the phone.   And a soft reset doesn't fix the problem.  I appreciate your willigness to help.
February 16, 2007 7:57 AM
 

Mike Temporale said:

In regards to the Exchange account, you can remove it from within Active Sync on the phone. Hit Start / Active Sync / Menu / Options  then highlight the Exchange account and press Menu / Delete

I'll see what I can find out about your email problem.
February 16, 2007 10:36 PM
 

Jeff said:

I did the mail and IE hack on the Dash, and also found a /Storage Card/ directory created in the root of the phone, and the actual Storage Card was renamed Storage Card 2.  I was using a 2 GB Sandisk Micro SD card - could it be it takes too long to read the card on bootup?  Also heard the 2 GB cards have problems in the Dash - any info on that?  Thank you.
February 17, 2007 12:26 AM
 

laytoncy said:

I have the 2 GB card from Sandisk and as far as I know I don't have any problems and I install most if not all of my apps to this card.  I haven't done this hack so I don't know about long boot times, but I think it takes the dash a good while to boot.  There are hacks to speed up boot times as well.  
February 17, 2007 9:16 AM
 

Mike Temporale said:

Nah, there's no problem with 2GB cards on the dash. Mine handles it just fine.  Remove the card, reboot the device, remove the Storage Card folder, turn off the phone, and reinsert the card and boot up.  Everything should be fine once again. I've had it appear once on my dash, but since then it's never happened again.

It's caused by the storage card not being available when the phone goes looking for it. So make sure it's inserted right, and I would recommend against hacking the boot time or messing with the devices clock speed.
February 17, 2007 10:51 PM
 

laytoncy said:

Update on my email situation...this is not limited to email.  None of my messaging works.  I can't send text messages either.  I just setup an exchange account to sync via direct push and the same thing I get the email but it's empty and I can't reply.  I might need to do a hard reset.
February 19, 2007 12:12 AM
 

Mike Temporale said:

I would double check your data settings on the device. Make sure the carrier hasn't changed anything on their end.  Perhaps it was pulling data over the WAP connection and the carrier has locked that down and you need to setup a data connection instead.  Just a guess, but it might be worth looking into before a hard reset.
February 19, 2007 10:40 AM
 

laytoncy said:

Thanks for all your help.  The data settings had never changed as far as I could tell.  I did the hard reset and everything is now working fine.  I've installed everything on my  Dash that was there before except for the .NET Compact Framework 2.0.  I'm wondering if this caused the problem.  I'm still going to install it and I'll post back on how it goes.  

This is off topic but I had installed the Daylight Saving Time Update on my Dash and it seems after the hard reset that "update" was still there.  I guess not everything is cleared.  
February 19, 2007 11:42 AM
 

Dean said:

Hey Mike, great tip,but I want to know if theres a way that i can use the storage card as the main download area for my phone(samsung blackjack) when i download files on internet explorer. rather than having it download  on the onboard memory by dafault?Hear from you, thanks.
February 20, 2007 1:54 PM
 

Jay said:

I'm surprised more people haven't been complaining about storage problems.  I am in no way a "power user" - i have 3 POP accounts set up, no ringtones, no music, no downloads, nothing, and I constantly get "storage full" errors.  I've explored the phone with active synch to find giant files but there is really nothing there.  I'm not crazy about trying to do the hack...
February 20, 2007 4:43 PM
 

Mike Temporale said:

@ Dean - That's an interesting idea. I haven't heard of any hacks that would do that, but I'll ask around. It would be pretty cool to have that.
February 20, 2007 11:11 PM
 

Mike Temporale said:

@ Jay - What type of device do you have? Low memory problems are much more common with the older devices. Most of the current batch of Windows Mobile Smartphones have more than enough memory to handle things.  I've got 4 email accounts setup, 200+ contacts and who knows how many appointments, and I don't have any issues with my BlackJack or Dash.  

One thing you should look into is clearing the cache on IE Mobile. From in IE Mobile select Menu / Options / Memory / Clear  - There is no max cache size on IE Mobile, so if you do a lot of web browsing you could fill up your device with the cache from IE. Tongue Tied
February 20, 2007 11:15 PM
 

Romimaso said:

Mike, thanks so much for these instructions--works like a charm! But now I have to push my luck... any chance you've figured out how to change the storage location for SMS messages? i'd really like to get everything off of my handset.

Thanks again for the instructions and hope you've got some more wisdom to share!
February 28, 2007 6:12 PM
 

Tony Rogers said:

Hi Mike,

I really found your blog very useful, however I also am going to arrempt to push by luck, I have a large outlook calender, is their anyway to get that onto my storage card?
March 2, 2007 4:24 PM
 

Mike Temporale said:

@ Romimaso - Sorry, but I don't know how to move the location of your SMS messages. It's something I'm trying to figure out because it would be very useful information for many people.  

@ Tony Rogers - Appointments and Contacts are stored in a file on the root of the device called PIM.vol IIRC.  I've searched the registry but I can't find any spot where it stores the path to this file. Even if there was a path, there would still be problems moving it because the OS locks it on boot. However, like I said to Romimaso, it's something that I'm hoping to find a solution for because it's a huge space saver and it could help a lot of people.
March 3, 2007 3:38 PM
 

Tig said:

Thanks Mike, you are a star, cheers for looking into it.
March 4, 2007 7:54 AM
 

Mehaboob said:

Simliar to Email and attachments, Is there a similar way to move my SMS messages to SD card. At least , can I move my SMS to PC as back up?

Thanks,
Mehaboob
March 14, 2007 5:49 AM
 

mattcoaz said:

I have gmail on my smartphone Cingular 3125 and its downloading just fine.  I had to change the setting from download whole message to just download headers, then go in a pick and choose which messages to download.

I haven't tried the hack yet, but plan to soon.
March 15, 2007 1:12 PM
 

JayW said:

Hi guys;

Perhaps you could help. I have WM5 on a o2 atom and the messaging>menu>tools>new accounts cant be used. It is not highlighted. Would you have anyidea whats wrong?

I have 4 emails , MMS and SMS setup in the device. Oddly it does not allow me to add anymore.

Thanks for any help!
Jay
March 18, 2007 6:34 AM
 

Mike Temporale said:

@ Jay - That sounds about right.  The limit is 8, but it's a little confusing because some are reserved for specific accounts.  It breaks down like this:

1 - SMS
1 - MMS
1 - Outlook Sync
1 - Exchange
4 - POP or IMAP

Unfortunately, even if you don't use one of the dedicated accounts, you can't use the place for a POP/IMAP account. Tongue Tied
March 18, 2007 11:14 PM
 

Jeff Bjorklund said:

Does the mail hack move all email to the SD card? (Outlook, POP3, and IMAP?)

Also, do the regedits handle all the IMAP/POP3 email accounts at once or are multiple folders needed for multiple IMAP accounts?

Thanks for finally having the info I'm looking for, I just want to get this right before I start hacking up the registry.

Thanks again!
March 21, 2007 8:36 PM
 

DanDB said:

Hi Mike
great to see someone working on Windows Mobile.
My Vario would be the best thing in the world, if it worked!
i am going to try moving the email to the memory card but its my contacts and calendar that use up the memory for me.
i will be watching your page with interest for a hack (patch!)

btw as Mobile 6 is meant to fix this memory bug, do you know how we could get a beta or any news on its release?

DanDB
March 24, 2007 3:12 PM
 

Singapore said:

Actually i applied the hack for the email and it seems to work properly. the hack with IE works great too. thats a load off my samsung ultra messaging (i600 in asia) phone mem.

just wanna thank you for writing up these tips and even took the trouble to respond to some of your viewers here, thats great interaction :)

i'll check in your blog again soon

from singapore, its a "fine" country ;P
March 28, 2007 8:14 AM
 

Preston said:

I tried moving the tifs and cookies to my storage card, it did work, but i am still having information saved under the original, thus making everything pointless. Can you think of something i did wrong, or what i didnt do? Stuff is being saved to my storage card. Thanks
April 13, 2007 4:32 PM
 

mbolo said:

I need idiot instructions.. step by step.. this is all a different language for me.. can someone help? I'm trying to edit my registry so that I can save my emais onto my storage card.. I need baby steps. please!
April 27, 2007 9:30 PM
 

Mike Temporale said:

I thought the above steps were pretty easy to follow.  Perhaps you could tell me what's going wrong or what problem you are having so I can better explain that part.
April 27, 2007 10:14 PM
 

Lauren said:

How do I move my contacts onto the external card?
It takes a long time for the contacts to load.  A good minute.
Thank you
April 29, 2007 12:05 PM
 

Jeremiah said:

@Gmail users wanting to use POP access

To prevent your previously downloaded mail from being wiped out each time your device downloads from Gmail, use this format when entering your username in the account setup on your device...

recent:username@gmail.com

I was having the same problem and my friend told me about adding "recent:" prior to my username, seems to work perfectly on my Blackjack.  :)

May 1, 2007 1:18 AM
 

mbolo said:

Where do I get a free registry editor? and where do I download it to? my pc? my blackjack? and then what?
May 1, 2007 10:52 AM
 

Geoff said:

You can get a free registry editor that runs from your PC at http://www.breaksoft.com/Blog/Utilities/2005/1/Mobile_Registry_Editor.aspx.  I find this more convenient than running from the mobile device.
May 11, 2007 4:58 PM
 

Mark said:

Thanks for your public spirited contribution Mike - really appreciate it. Your suggested registry changes have meant the difference between my MDA Vario II not working and now working  :-))

One other tip I picked up here >> http://www.pocketpcthoughts.com/forums/viewtopic.php?p=410347

To redirect mail & attachments to the storage card it may help to disable the Messaging Today plug-in

Due to the fact that Today plug-ins are initialized earlier than the storage cards become available, to avoid the Storage Card2 referenced on this board, you must disable the Messaging Today plug-in.

To do this, go to Start/ Settings/ Today/ Items and uncheck Messaging ('Inbox' in pre-WM2003SE operating system versions) as can be seen here >> http://www.winmobiletech.com/072006MAPIHack/DisableMessagingTodayPlugin.bmp.png
May 18, 2007 3:16 AM
 

Dale Lane said:

I've ran out of space before on most of my Windows Mobile devices before, and Pocket Internet Explorer cache and email attachments are often to blame. But I think the problem is bigger than this - the bigger problem is getting a low-memory error without any clue as to where your space has gone.

This is the sort of thing I mean (http://dalelane.co.uk/blog/?p=162) - some way to visualise how the memory has been filled in a treemap kind of way would be a big help.
May 27, 2007 7:17 PM
 

Bula said:

I have a balckjack and did as you said with email and it did not do as you said to store everything on the storage card
July 3, 2007 11:08 AM
 

Jeremy said:

Hi Mike, love the page. I am using a Qtek 9000 with WM5. Again, low memory problems. I did what you suggest - changed the registry (using Resco) so that the cache, cookies and history are now on the storage card. That seemed to work fine. But now, barely one day on, the IE closes down without warning almost everytime I use it. Should I return to the original settings and if so what are the old values the registry had - or is there another explanation, do you think?
August 8, 2007 3:13 AM
 

pablo said:

nice work mike. problem solved. thanks for your help.
August 15, 2007 11:50 PM
 

Hazard019 said:

Thank you so much!  After doing this, I was able to figure out how to edit the registry to change the default storage for all the photos and videos.  You're a lifesaver!
August 21, 2007 6:25 PM
 

Oscar said:

I'm running the low memory issue with my new HTC Touch that runs on Windows Mobile 6. I tried to apply Mike's solution but seems that independently of the string values, the emails continue to go to \Windows\Messaging folder. Any idea how to make it work? Tks,
August 22, 2007 6:09 PM
 

joe said:

hey mike ok im trying to move the IE cache files to my storage card and up to the shell folders but i dont know what to modify the key values to?.. i made the nessary folders in my sorage card but what am i missing? thanks
September 2, 2007 11:23 PM
 

joe said:

nvm i got it to work thanks for all the info
September 2, 2007 11:46 PM
 

Michael said:

I have a Samsung Blackjack and followed the instructions to a T on having the email and attachments on the sd card.  The problem I am having is that when I try to download new emails, it still puts them on the Blackjack memory instead of on the storage card.  I have 3 email accounts, gmail, yahoo, and comcast.  All worked fine until I tried to store them on the storage card.  Is there any other hack to keep them on the storage card?  BTW, my Blackjack is app unlocked.
September 10, 2007 2:43 AM
 

tivolady said:

i recently ran into the same problems yall have been talking about with the memory and extra storage card for the blackjack.  i bought a 2G card and moved a lot of pictures, etc to help free up some space.  the guy that sold it to me said i should move alot of my ringtones to the card as well.  he said they would still work as specific ringer IDs, but they don't once they've been moved. i was told as long as the default ringtone was there it would be fine. but any moved ringtones no longer work as such. please advise.
October 6, 2007 7:36 PM
 

Sp33dMan said:

Mike,
I have gotten my Gmail an an additional POP3 account to work, but each time I get messages, I can view them once and then they dissappear from the message list.  I can see the messages and the attachements on my 2GB SD, but it appears that the mail is not maitaining an index so I can view them again.  Needless to say this is not an issue with my activesync mail.  any suggestions?
October 25, 2007 10:28 AM
 

agoldfeder@networkpub.com said:

Mike,
I have been trying to test Google Apps on various devices.  I have used IMAP for VersaMail on a Palm OS (Treo).  I get the message headers and when I ask for he messages, I get everything until a hard return.  I know that Google Apps does not support Palm OS do I am not too concerned (unless you have a solution).  

My problem is with a Wondows Mobile device.  I have set the settings to download the whole message, but in many instances (especially when coming from the same domain name) ONLY the header is downloading (with IMAP).  Is there a way around it?

Thank you,

Alan
November 10, 2007 11:41 PM
 

Mike Temporale said:

I've heard a lot of people complain about that.  I don't know if it's a Google problem or a Windows Mobile problem.  But I'm going to guess it's on Googles side.  There's always been problems trying to get email out of Gmail.  I wonder if this is them trying to stick it to Microsoft?

The IMAP on Windows Mobile has been around for ages and I've never had a problem getting my email using IMAP.  Not until google started offering IMAP. Tongue Tied
November 11, 2007 8:49 AM
 

bud said:

Hey Mike...
great post, very helpful... but of course I have a question... I know you said that this may not work on PPC WM5 devices, but I tried it anyway... it works fine, except for one thing - ActiveSync now stores all my mail & attachments on the card, but the messaging app still seems to be looking at the old location! Any idea how to get the messaging app to look at the storage card instead of the old folder?
cheers & keep up the good work!
bud
November 20, 2007 9:33 AM
 

bfer said:

OK- maybe I am an idiot but I can see the contents of my blackjack with my PC but how do I go about using a registry editor and browse to HKEY_Current_User\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders? I can see regedit on the PC but how do I change stuff on the phone not my pc? Sorry but I have not hacked cell phones much yet.......... Thanks in advance
November 20, 2007 11:55 AM
 

Mike Temporale said:

@ bud - try restarting the device.  Just a guess.

@bfer - you can't use your computers Regedit to modify your phone's registry. download PHM registry editor and install it on your phone.
November 20, 2007 10:03 PM
 

bfer said:

Mike- thanks but the PHM reg. edit fails to load. I get some sort of runtime error saying I have to create a custom errors tag. Any hints?
November 26, 2007 2:36 PM
 

The Green Guy said:

Great tips, thanks !
November 29, 2007 12:51 AM
 

AusTxChris said:

For the BlackJack, I found this Hack which WORKS!  (sorry Mike, I couldn't get yours to work on my BlackJack)

HKLM->system->Inbox->Settings

click values
menu->new value->string

you are going to create 2 new values here the first is

value name PropertyPath
value Data \Storage Card\Mail

the second will be

value name AttachPath
value data \Storage Card\Mail\Attachments

reset you phone and you should only have the Mail folder along with the attachments folder in mail folder on your storage card
December 20, 2007 12:27 AM
 

BlkJack said:

Talking about memory.. ide like to know if there's a way to completely cancel, or maybe the keyword is erase permenantly, "everything" on the cell.
I really enjoy this Blackjack but im thinking if trying out the new one, so i wanted to give my i607 in for the new i617.
But before I do that, I want to make sure there isnt any info or files on the phone. I tryed resetting it, but someone told me its like a pc and that what was erased is actually saved on another part of the phone and never "really" resetted or erased. Is this true? Is there a safe way to completely cancel everything on this phone before I trade it in?
January 6, 2008 11:19 AM
 

Mike Temporale said:

@BlkJAck - you can hard reset the device, jsut follow the directions I posted over here --> http://mike.temporale.com/archive/2007/01/21/231.aspx
January 6, 2008 8:17 PM
 

BlkJack said:

Yeah, I did that already, (and yeah the code is 0000) Thank-you. Im asuming thats the only way to erase everything. Thnx again.

P.S. Im really digging this site full of info. I found other helpful articles here. Thank-you in general.
January 7, 2008 8:05 AM
 

Nick Fox said:

I'm trying this on a Windows Mobile 6 device (Moto Q 9h), but it doesn't seem to do anything.  I did this on my BlackJack, and it worked great, but now I want to do it on my Moto.  Please help!  Thanks!
January 7, 2008 3:04 PM
 

8525Lady said:

The original post above was a lifesaver for my ATT 8525 running WM 5.0! I was getting very frustrated with the low memory warnings and couldn't figure it out. I used Resco Registery Editor and the File Explorer create the paths to the storage card. After I deleted all that 'hidden' IE mobile cache and history data, I couldn't believe how much memory it freed!  Thank You !!!!!! :)
January 28, 2008 8:39 PM
 

Jeff said:

Doesn't work on WM6.  I'm finding that nobody seems to be able to know how to do this with WM6.  Unbelievably frustrating.  Just can't seem to understand what the hell the developers were thinking when they locked this down...  It's not like MS can make more money by selling me a solution.  Instead they just cripple my abilities to manage my life on a smartphone.
February 1, 2008 12:07 PM
 

Linda said:

I would really appreciate some help.  I have a BlackJack STORAGE FULL error problem. I've deleted EVERYTHING (notes, pictures, MP3 files, etc.) but contacts and appointments and cleared all the memory, call history, IE cache, deleted and sent texts, etc.  
The application is not unlocked and I'm afraid to try that because I read it will invalidate the warranty.  I want to send it in for the warranty recall (antenna problems) but I need to back up the data first.  The sync keeps failing and I think it's because I have 0 storage left.
Thank you!
February 28, 2008 12:20 AM
 

wk2008 said:

Using the same "hack"  for the temp ie files think this would work for my docs ??
g500 portege smartphone only way to get more ringtones wallpaper ect is to drop directly onto the device mydoc in the main memory  ???  

thanks in advance folks
(toshiba less than helpfull)
April 16, 2008 6:30 PM
 

~natie~ said:

Hey thanks so much for FINALLY HELPING!!  I have a Black Jack SGH-i607 and am just curious what all is being stored in "storage" is it text messages or ring tones or contacts.  I went through and deleted some of my contacts and the free space actually went down.  I have about 12.7MB free but what is the other stuff?  
May 1, 2008 4:40 AM

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